We still run our popular "At Home" service.
Home visits are available on Weekdays between 11am and 5.30pm. Pre-booking helps us to organise our schedule, but we'll always try to fit in urgent calls, and can usually provide a same day response.
It annoys me when our receptionists try to give an accurate appointment time for a visit. Nobody can predict traffic, and whilst you know roughly how long a check for a vaccination is going to take, if a poorly patient has to be brought back to the surgery for further investigations, then the vet is inevitably going to start running late.
We will also consider emergency visits outside these hours, but we find it difficult to be in 2 places at once, and most "Emergencies" can be treated more effectively at the surgery.
It is more expensive to provide a mobile service. The obvious costs of vehicle, maintenance, insurance, fuel spring to mind, but it is also not a very effective use of vet/nurses time, sitting in traffic. We have clients as far away as Walsall, Atherstone, Alrewas and Erdington. Whilst I used to have a flat rate consultation fee, and not charge for the travelling, we've now reduced the consultation fee, but introduced a scale of visit charges depending on location.
Visit fees
Our visit fees as of 1/7/08 range from £20 for a local visit eg Tamworth through to £35 for our most exotic, far flung destinations eg Aldridge, Erdington
Apart from the price you pay for the visit, the fees for the consulation and treatment are very similar to what you'd pay at the surgery. (At the surgery, a computer system works it out, at home you have to rely on the vets computations)
